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Importance of VoIP Phone Systems


VoIP phone systems are a revolutionary technology which has the potential to replace the traditional phone systems entirely. What makes VoIP so attractive for businesses?

Business VoIP solution are significantly cheaper as compared to traditional phone services and can also reduce your upfront capital expenditure. However, that’s only the beginning! VoIP provides flexibility to traditional landlines by allowing your employees that are based in different locations to essentially work as if they are all in the same location, being able to see who’s at their desk and seamlessly interact using multiple IP based platforms like email, messenger, voice and video with one or multiple colleagues and clients at the same time becoming a full collaboration tool improving productivity, attracting a greater talent pool and increase work-life balance for your staff, which in turn delivers greater staff retention for you and better customer experience to your clients.
Additional features that you have access to under VoIP phone systems is more robust than traditional phone providers. All the basics like conference calling, voice mail, internet faxing are present but VoIP solutions systems also often supply advanced features like virtual receptionists which means you can have your Melbourne calls answered on your VoIP solution in Sydney or the call directed to the most appropriate person in your business regardless of location, reducing number of touches of the from your staff and getting the right person the first time for the caller.

Interested? Contact us at ICTOne for some expert help in implementing a VoIP phone system and VoIP solutions system in Sydney: 1300 ICT(428) 121